SERVICE HOTLINE
Office Hours
Monday to Friday
9:00 am to 6:00 pm (Closed on Sunday and Public Holidays)
Saturday
9:00 am to 12:00 pm (Closed on Sunday and Public Holidays)
Repair Service Hotlines
Hong Kong Service Hotline (Will operate to 17:00 on 24/12/2024)
Tel. No.: 2406 5666
Fax No.: 2408 0316
Accessories/Consumables Sales Hotlines (Will operate to 17:00 on 24/12/2024)
Tel. No.: 2406 5666
Fax No.: 2408 0327
SERVICE CENTRE
Kwai Chung Customer Service Centre (Will operate to 17:00 on 24/12/2024)
1/F, Shun Hing Centre, 2 Shing Yiu Street, Kwai Chung (MTR Kwai Fong Station Exit C take a minibus no. 404M outside Metroplaza) (All accessories / consumables should be reserved via phone in advance)
Monday to Friday
- 9:00 am to 6:00 pm
Saturday
- 9:00 am to 12:00 pm
(Closed on Sunday & Public Holidays)
Tel : (852) 2406 5439
Fax : (852) 2408 1389
Tsim Sha Tsui East Station (Will operate to 17:00 on 24/12/2024)
Customer Service & Experience Centre, 9/F, Block B, Peninsula Centre, 67 Mody Road, Tsim Sha Tsui East, Kowloon (MTR East Tsim Sha Tsui Station Exit P2) (All accessories / consumables should be reserved via phone in advance)
Monday to Friday
- 9:00am to 7:00pm
Saturday
- 10:00am to 4:00pm
(Closed on Sundays & Public Holidays)
Tel : (852) 2332 5961
Fax : (852) 2782 5361
Tin Hau Service Station (Will operate to 17:00 on 24/12/2024)
22/F, Parkview Centre, 7 Lau Li Street, Tin Hau, Hong Kong (MTR Tin Hau Station Exit A1) (All accessories / consumables should be reserved via phone in advance)
Monday to Friday
- 10:00am to 7:00pm
Saturday
- 10:00am to 4:00pm
(Closed on Sunday & Public Holidays)
Tel : (852) 2515 1608
Fax : (852) 2515 1708
Macau Customer Service Centre
Avenida de Venceslau de Morais, No. 193~199, 5 andar - I, Edf. Industrial Nam Leng, Macau
Monday to Friday
- 9:00am to 5:30pm
(Lunch Break : 1:00pm to 2:00pm)
Saturday
- 9:00am to 1:00pm
(Closed on Sundays & Public Holidays)
Tel : (853) 2836 2928
Fax : (853) 2833 6405
Macau PanaShop
Avenida do Ouvidor Arriaga, No. 56A, R/C, Edf. Tong Fong Garden, Macau
Monday to Friday
- 11:00 am - 7:30 pm
Saturday
- 11:00 am - 7:30 pm (Including Sundays & Public Holidays)
Tel : (853) 2852 6286
Fax : (853) 2852 7354